Order assistance
Purchases & adjustments
Questions about your order confirmation, products purchased, quantities, or a requested change? Include your order number so we can review your request. Changes may not be possible after fulfillment begins.
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Call Now 578-393-4937
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Any Questions cosmetics@mail.com
SUNGRIN-MAKEUP / CUSTOMER CARE
Contact Us
Questions about your skincare routine, a beauty set, or an order already on its way? We are here to help you find the right information and the next step.
We're here to assist
Considered care extends beyond checkout.
From choosing a facial moisturizer to checking the contents of a gift collection, thoughtful support makes shopping simpler. Reach our team for product questions, order assistance, delivery concerns, and after-sales requests.
01 / EMAIL
Write to our team
Best for product specifications, order-related requests, and photographs of damaged or incorrect items.
[email protected]
02 / TELEPHONE
Speak with us
For general inquiries, call our listed contact number. Availability and response times may vary.
+65 94072188
03 / BUSINESS DETAILS
Our correspondence address
SUNGRIN PTE. LTD.
60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051
Before you order
Details make the difference.
Shopping for skincare and beauty products often means comparing textures, uses, packaging, and quantities. We can help clarify the available product information so you can choose with confidence.
- Skincare and personal care product details
- BB cream shades and product options
- Multipack quantities and gift set contents
- Product use information and ingredient questions
If you have known skin sensitivities, review the product ingredients and directions before use. Our team can share product information but does not provide medical advice.
How we can help
Support for the little details and the important ones.
Delivery care
Shipping & parcels
For tracking concerns, delayed parcels, or a delivery marked complete but not received, share your order and tracking details. We can help review available shipment information.
After your delivery
Returns & product issues
Contact us about leakage, damaged packaging, incorrect shades, missing items, or incomplete bundles. Keep affected items and packaging available for review, especially where hygiene seals are involved.
Beauty, thoughtfully supported
A better experience begins with a clear conversation.
Tell us what you need, from product specifics to a post-delivery concern, and we will help you understand the available options.
For faster assistance
A few details help us help you.
If your message relates to an existing purchase, please include your order number and the email address used at checkout. A short explanation of the concern will help our team understand the request.
For a damaged or incorrect product, photographs of the item, outer packaging, and shipping label may be useful. If a beauty set or multipack is incomplete, please tell us what was received and what is missing.
For product questions, include the full product name and the details you would like us to clarify.
Business correspondence
Find our Singapore address.
Our business correspondence address is in Paya Lebar, Singapore. It is not presented as a retail showroom, walk-in service counter, or authorized return location. Please contact support before arranging any visit or return shipment.
SUNGRIN PTE. LTD.
60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE
SINGAPORE 409051
Contact details
Email: [email protected]
Phone: +65 94072188